Find hoarding support where you live

Professional Organisers & Decluttering Specialists

Susie Boutal is an ADHD and declutter coach offering physical, mental and emotional decluttering, workshops and the Live Uncluttered membership. She was the guest expert on the That Hoarder podcast episode on ADHD, hoarding and clutter.

Professional Organisers & Decluttering Specialists

Amy offers one to one decluttering and organising, including support for people going through a bereaved family member's belongings.

Hoarding Storage Services

Aabsolute Self Storage offers units from 9 to 200 square feet plus parking spaces, on a one month minimum with the customer holding the keys. Access seven days a week.

Social Care & Support Workers

Duty team taking new contacts and referrals for adult social work in Aberdeen.

Housing & Tenancy Support

Provides tenancy management advice, eviction prevention, housing search and emergency essentials to adults.

Hoarding Storage Services

Aberdeen Self Storage offers inside and outside storage, containers, and household, furniture, student, archive and vehicle storage, with published monthly container prices. Its own site refers to storing inherited goods and to being between homes.

Social Care & Support Workers

Takes referrals for adult community care and routes them to local social work teams.

Local Authorities & Councils

Carries out regulatory functions covering drainage and septic tanks, noise, odours, pests, contaminated land and food safety.

Legal & Advocacy Services

Free legal information and advice on social care law, including through the AccessAva online service.

Family & Carer Support

Scotland goes further than the rest of the UK: the council must offer you a support plan rather than wait for you to ask. The statutory guidance says this applies to all adult carers the council has identified, regardless of the intensity of the caring role, and expressly includes carers whose needs fall below local eligibility thresholds. One trap worth knowing: the responsible council is the one where the person you care for lives, not where you live.

Biohazard & Specialist Cleaning

Biohazard cleaning covering blood, body fluids and sharps, trauma and crime scene work, decontamination, mould removal, fire, smoke and nicotine cleaning and bird droppings, available around the clock across Scotland.

Legal & Advocacy Services

Independent advocacy supporting people in Edinburgh to put their views across in decisions about their care, treatment and benefits.

Biohazard & Specialist Cleaning

The best hoarding wording found anywhere in Scotland, and it is one line: hoarding, and working with hoarders at their pace taking account of their mental health issues. Pace and mental health, both named. Trauma scene and unattended death cleaning, biohazard remediation, needles and sharps, drug den clearances, pigeon guano, void property, flood and fire.

Charities & Non-Profit Organisations

Free helpline giving older people in Scotland information and advice on benefits, power of attorney, care at home and care homes.

Charities & Non-Profit Organisations, Family & Carer Support

Support and advice for older people and the people who care about them, including practical guidance for families noticing hoarding behaviours.

Biohazard & Specialist Cleaning

The only specialist cleaning firm found serving the Scottish Highlands, offering trauma cleaning alongside fire and flood damage cleaning and industrial work, with 24 hour emergency availability.

Professional Organisers & Decluttering Specialists

Amanda Terry works with clients experiencing chronic disorganisation, ADHD, depression, OCD or hoarding disorder. She is a Level II Chronic Disorganization Specialist with the Institute for Challenging Disorganization and holds its Level I studies in hoarding disorder, chronic disorganisation and ADHD. One of only three ICD members in the United Kingdom.

Charities & Non-Profit Organisations, Hoarding Disorder Therapists & Counsellors

National anxiety charity offering CBT, counselling, compassion-focused therapy, EMDR and clinical hypnotherapy, with information on hoarding.

Waste Removal & Recycling

A large on-demand operator working through a 500 truck network, removing waste from anywhere on the premises rather than only from the kerb. Publishes a 98 per cent landfill diversion figure and supplies permit and diversion documentation with every collection, which is the paperwork that protects you under the duty of care.

Hoarding Storage Services

Armadillo is Big Yellow's regional brand and reaches towns the main network does not, which makes it worth checking if you are outside a large city. Standard drive-in self storage.

Charities & Non-Profit Organisations

A hoarding research group at Anglia Ruskin University led by Dr Sharon Morein, involving people with lived experience in designing its studies and usually running several studies recruiting members of the public. Taking part is a way of contributing that does not require letting anyone into your home.

Professional Organisers & Decluttering Specialists, Training & Education

Recorded 42-minute course, Introduction to Hoarding Behaviour, for people working in hoarded homes.

Professional Organisers & Decluttering Specialists

Bożena Pinkas offers ongoing weekly organising support alongside paperwork, photo organising and digitising, which suits someone who wants steady help rather than a one off blitz.

Waste Removal & Recycling

Free collection of furniture from the home, from selected stores. Covers sofas, armchairs, living, dining and bedroom furniture, bed frames and garden furniture.

Pest Control & Environmental Services

BASIS PROMPT is the register of the individual technician, not the company. If a firm looks fine but you want to know that the specific person coming to your door is trained and keeping their qualifications current, this is the register that tells you. It also works for sole traders who belong to no trade body at all.

Housing & Tenancy Support

Runs accommodation, housing support, drop-in and homelessness prevention services in ten locations across Scotland.

Waste Removal & Recycling

A free furniture uplift across Edinburgh for large items such as sofas, beds and wardrobes, run by a Scottish homelessness charity, so the items go directly towards resettling people.

Professional Organisers & Decluttering Specialists

Kate Galbally offers decluttering, organising, relocation and downsizing, and is an APDO trainer. ADHD is listed as a specialism on her APDO profile.

Hoarding Storage Services

Big Yellow runs large staffed storage centres open seven days a week, with rooms from small lockers upwards and extended access outside reception hours at most sites. It publishes a decluttering guide but nothing specific to bereavement or hoarding.

Biohazard & Specialist Cleaning

The most transparent firm found in this sector, and worth listing for that reason alone. It is the only operator that publishes its Environment Agency upper tier waste carrier number, CBDU34585, so a reader can verify it in thirty seconds. It is also the only one that publishes an actual price range, roughly 500 to 5,000 pounds and upward depending on volume, access and contamination. Its own wording describes a paced, non-judgemental service delivered with the resident rather than a strip-out.

Hoarding Storage Services

Bishop's Move is a family removals firm trading since 1854, offering containerised storage with collection, packing and return delivery. It is one of very few operators publishing an actual weekly rate rather than only an introductory offer.

Hoarding Storage Services

Blue Self Storage is a Cardiff headquartered group offering self storage plus caravan, motorhome, car, HGV and boat storage, compounds and yards, with 24 hour access and published monthly prices.

Housing & Tenancy Support

Registered social landlord and charity providing supported accommodation, allocated through local council referrals.

Animal Hoarding Support

Rescues and rehomes dogs, cats, small animals and exotic pets in the Scottish Borders.

Healthcare & Mental Health Services

Confidential telephone and webchat listening service for people in Scotland experiencing low mood, anxiety or depression, run by NHS 24.

Hoarding Storage Services

Britannia is a network of independent removals firms offering containerised storage. Items are wrapped, packed and loaded into containers at the property, so the household does not have to handle the move itself.

Waste Removal & Recycling

Free collection of furniture and electrical items from the home, with the most predictable process of any national charity: one national number with published hours, a written condition checklist you can read before booking, and a call from your local store within five working days. Coverage is by postcode and depends on a furniture store being nearby.

Pest Control & Environmental Services

The BPCA is the main trade body for pest control. Its free postcode search finds vetted member firms, and a separate check-a-member tool lets you confirm that a company claiming BPCA membership actually holds it, which is worth two minutes before letting anyone into your home. Members are audited to the British and European standard BS EN 16636 and must carry at least two million pounds of public liability insurance.

Waste Removal & Recycling

Some British Red Cross shops collect furniture from the home. Coverage is patchy by design: the charity asks you to call your local shop or a specialist furniture shop to check whether collection is available in your area.

Legal & Advocacy Services

Independent advocacy for people who use or have used mental health services, offering one-to-one and collective advocacy.

Family & Carer Support

Scotland's replacement for Carer's Allowance, and the more generous of the two in one way that matters here: its published list of qualifying care explicitly includes supporting someone with their mental health, where the GOV.UK list is focused on physical tasks. The same gateway still applies, in that the person you care for must already receive a qualifying disability benefit.

Charities & Non-Profit Organisations, Family & Carer Support

Advice and information service for unpaid carers in Scotland.

Charities & Non-Profit Organisations, Family & Carer Support

The route to your nearest local carer centre, which is often where the practical help actually sits. Carers Trust itself is a referral point rather than an advice line and says so plainly, but the number will connect you to a local service, and its online finder does the same by postcode.

Charities & Non-Profit Organisations, Family & Carer Support

The Scottish arm of Carers Trust, working through local network partners reaching around 66,000 carers.

Animal Hoarding Support

Takes in unwanted and relinquished cats and rehomes them.

Legal & Advocacy Services

Independent advocacy covering Mental Health Act detention, guardianship, power of attorney and adult support and protection investigations.

Charities & Non-Profit Organisations, Family & Carer Support, Healthcare & Mental Health Services

Non-clinical advice, signposting, benefits checks and money advice for people affected by mental illness in Scotland.

Training & Education

Five-hour online course on sustaining tenancies where a tenant hoards, titled Mental health and housing: how to create sustainable tenancies for tenants who hoard.

Professional Organisers & Decluttering Specialists

Amy Thompson holds a Chronic Disorganization Specialist certificate from the Institute for Challenging Disorganization, plus Trauma Informed Approaches to Hoarding Behaviours, The Psychology of Hoarding, and Hoarding Awareness for Professional Practitioners stages 1 to 3. She offers declutter coaching, organising systems and mindset work about home and possessions.

Charities & Non-Profit Organisations, Family & Carer Support, Legal & Advocacy Services

Free, independent advice on housing, eviction, debt and other issues that can arise alongside hoarding difficulties.

Social Care & Support Workers

First point of contact for advice, assessment and referral for adult social care in Edinburgh.

Local Authorities & Councils

Handles environmental complaints, with a separate pest control service dealing with rodents, insects and birds.

Waste Removal & Recycling

Bulky uplift charged at 5 pounds an item, but free if you or anyone in the household receives Council Tax Reduction. Up to five items per uplift. Worth reading the small print: the exemption applies only to Council Tax Reduction, not to other discounts such as single occupancy.

Professional Organisers & Decluttering Specialists

Debbie Junor offers decluttering, wardrobes, moves, paperwork and decluttering after a bereavement, noting that losing a loved one makes the process daunting and distressing. One of the very few organisers reaching the Highlands.

Professional Organisers & Decluttering Specialists

Elaine McKinlay offers decluttering, downsizing, paperwork, home staging, bereavement management and project management, specialising in supporting women with ADHD and menopause, with experience of autism, OCD, anxiety, depression and dyslexia. She teaches at the University of Strathclyde and Glasgow Clyde College.

Waste Removal & Recycling

The only operator whose waste carrier registration was independently confirmed on the Environment Agency public register during this research: CBDU61392, upper tier, valid to October 2027. It also publishes a full price list, which almost nobody in this trade does, and a flexible load option priced per cubic yard from a two yard minimum, which lets you book small, see how it feels, and book again.

Charities & Non-Profit Organisations, Family & Carer Support, Hoarding Support Groups, Professional Organisers & Decluttering Specialists

Community interest company set up by people with lived experience of hoarding, running peer-support groups and training for professionals.

Charities & Non-Profit Organisations, Family & Carer Support, Hoarding Support Groups

The only hoarding-specific charity in Scotland, and a volunteer led one. It runs a peer support community and monthly meet-ups in Glasgow for people tackling their own clutter, alongside self help resources. Scotland lost its other hoarding organisation when Life-Pod went into liquidation, so this is now the whole of the Scottish hoarding-specific sector.

Charities & Non-Profit Organisations, Family & Carer Support, Hoarding Support Groups

A free twelve step fellowship for people who clutter or hoard, meeting weekly on Zoom. There is nothing to join, no assessment and no referral: you turn up. For someone not ready to let anyone into the house or give their name to a service, this is often the first door that opens.

Biohazard & Specialist Cleaning

Trauma, crime scene and extreme cleaning, with after death and accidental death work, sharps and needlestick removal, mould remediation, odour elimination by fogging and bird dropping removal. The longest continuous trading history of any firm in this category, and it publishes ten million pounds of public liability and ten million pounds of professional indemnity cover, which is the most specific insurance disclosure found anywhere in the sector.

Hoarding Disorder Therapists & Counsellors

Online practice of psychologists and CBT, EMDR and integrative therapists offering video therapy, including for hoarding.

Training & Education

Three-hour self-paced online Hoarding Awareness course covering hoarding, its effects and how to support those affected.

Professional Organisers & Decluttering Specialists

Jasmine Falconer offers in person and virtual decluttering and space redesign, holding a certification in virtual organising.

Housing & Tenancy Support

Offers housing advice, help finding accommodation, eviction and rent arrears support, and help sustaining a tenancy.

Professional Organisers & Decluttering Specialists

Susan Stephen offers organising and decluttering including a named neuro-inclusive organising service, plus craft and hobby organising and Smart Move support for moving, downsizing or a new baby.

Housing & Tenancy Support

Charity working on homelessness prevention and early intervention, running 49 services including mediation and support into housing.

Biohazard & Specialist Cleaning

The most credible entry in this category for a hoarding audience anywhere in Scotland. A director has a qualified social work background, the firm is an approved contractor for Loreburn Housing Association and a Dumfries and Galloway Council Trusted Trader, and it deliberately avoids the word hoarder: it describes practical, respectful support for people living in cluttered or overwhelmed environments. Offers ongoing weekly maintenance support as well as one-off work, which suits someone who needs help to hold ground rather than a single blitz.

Biohazard & Specialist Cleaning

The official line on what is safe to clean yourself. The guidance says most tenants could reasonably remove condensation and very small amounts of mould with an appropriate cleaner, but that larger areas of mould should only be addressed by qualified professionals. It also requires landlords to fix damaged, blocked, absent or switched off ventilation, and states that landlords should not delay action while waiting for medical evidence.

Waste Removal & Recycling

Read this before paying anyone to take anything away. Under section 34(2A) of the Environmental Protection Act 1990 you may only hand household waste to an authorised carrier, and if the person you pay fly-tips it, the council can fine you. The penalty is normally 200 pounds, with a range of 150 to 600 pounds, discounted to a minimum of 120 pounds for early payment. In 2024 to 2025 English councils issued around 8,000 of these penalties to householders for waste that someone else dumped. Ask for the carrier's registration number, check it on the public register, and keep a receipt naming the business and the vehicle.

Animal Hoarding Support

Foster-based dog rehoming charity that also provides veterinary assistance and neutering vouchers to owners on low incomes.

Animal Hoarding Support

Rehoming centre taking in and rehoming dogs, part of the UK-wide Dogs Trust network.

Local Authorities & Councils

Investigates statutory nuisance including dirty houses, drains, insects, dust and offensive smells, and runs the pest control service.

Local Authorities & Councils

Investigates public health complaints affecting commercial and residential premises, including building defects, drainage problems and odours.

Hoarding Clearance Companies

House, office and probate clearance across Dundee and Angus, fully insured, with quotes often within 48 hours.

Social Care & Support Workers

Receives all new contacts and referrals for adult social work and social care in Dundee.

Hoarding Clearance Companies

Hoarding, house and estate clearance across Dundee, Angus and Tayside, fully insured, with a free survey.

Hoarding Clearance Companies

A Berwickshire clearance team covering Duns and the villages around it, from a single room to a full probate clearance. The site states a licensed waste carrier registration, free no obligation quotes, the same rates across the whole area with no travel surcharge, and that items are sorted, donated and recycled rather than tipped. Bereavement and probate clearance are named services and the firm says it works directly with executors and solicitors.

Hoarding Storage Services

easyStorage collects from the door. A two person team comes to the house, takes the items away and returns them when asked, which removes the job of moving everything yourself. It is the only national operator whose own site discusses hoarding as a disorder rather than as a tidiness problem, and it positions storage as a transitional step rather than a permanent answer. Someone must be at the property to give access.

Training & Education

Half-day introductory hoarding course covering definitions, triggers and multi-agency working, plus a linked course on hoarding, self-neglect and the law.

Hoarding Clearance Companies

A clearance firm covering Edinburgh and the surrounding counties with a named hoarder clearance service alongside its general house, probate and office clearance work. It states that it holds a SEPA waste carrier registration and works to a zero to landfill aim, sorting for reuse and recycling before anything is tipped. Quotes are free and given before work starts.

Animal Hoarding Support

Rehoming centre for dogs and cats that also runs a community pet food bank.

Hoarding Storage Services

Edinburgh Self Store offers household, trade, student, archive and container storage with 24 hour PIN access and CCTV. It publishes a page specifically on decluttering with self storage.

Fire Safety & Home Safety Services

Electrical Safety First campaigns on electrical safety and answers public enquiries about electrical issues and technical queries in the home. It is a registered charity, number 257376 in England and Wales and SC039990 in Scotland.

Hoarding Clearance Companies

A 24 hour clearance service that names hoarded properties, water damage, bereavement and unattended deaths among the situations it handles. The site states the company is insured to five million pounds and uses licensed waste carriers. Useful where a property has to be dealt with at short notice, though for a hoarded home a same day clearance is rarely the right first step and it is worth asking for time.

Waste Removal & Recycling

The best documented collection process of any charity in this category, and the best choice for someone anxious about strangers in the house. Emmaus tells you in advance exactly what will happen: items must be on the ground floor and ready, they must be clean, and the community will contact you within 48 business hours. Nothing is negotiated in your hallway. Each Emmaus community is separately run, so terms vary slightly.

Social Care & Support Workers

Receives concerns and referrals about adults who may be at risk of harm and need social work support.

Local Authorities & Councils

Investigates nuisance complaints such as smoke, odour and dust.

Charities & Non-Profit Organisations, Family & Carer Support

Grants to families on a low income raising a disabled or seriously ill child, including grants for breaks. It distributed just under 45 million pounds in 2024 to 2025, and also runs Take a Break Scotland.

Social Care & Support Workers

Takes requests for help and referrals for adult social work services across Fife.

Local Authorities & Councils

Deals with statutory nuisances such as light, noise, smells, dust and smoke, plus air quality, animal health and food safety.

Hoarding Storage Services

Fife Group offers indoor self storage from 25 to 300 square feet inside alarmed warehouses, for personal, business and student use, with optional shelving and lighting and free access during working hours.

Hoarding Disorder Therapists & Counsellors

Independent network of psychology centres across Scotland providing counselling, CBT and other talking therapies.

Pest Control & Environmental Services

Scotland's free route for a tenant whose landlord will not deal with an infestation. You apply directly to the tribunal on the repairing standard, which requires a rented home to be wind and watertight and in all other respects reasonably fit for human habitation. There is no fee to apply.

Waste Removal & Recycling

A free giving-away network where the person who wants the item comes and collects it. It works genuinely well for bulky things, because people who ask for a wardrobe expect to carry a wardrobe. Two honest warnings: it puts an unvetted stranger at your door with no organisation behind them, which is a materially different experience from a uniformed charity crew, and there is no protection if something goes wrong.

Housing & Tenancy Support

Provides housing advice and housing support to help people sustain their home and prevent homelessness.

Fire Safety & Home Safety Services

Gas Safe Register is the official gas registration body for the United Kingdom. It maintains the legal register of gas engineers, lets the public check whether an engineer is registered, and takes reports of unsafe or illegal gas work in the home. It also runs a scheme to nominate someone for a free gas safety inspection.

Social Care & Support Workers

Single point of contact for health and social care enquiries, referrals and assessments for adults in Glasgow.

Local Authorities & Councils

Investigates public health problems including drainage hazards, bed bug and cockroach infestations, and accumulations of domestic waste.

Pest Control & Environmental Services

The most generous large-city scheme found anywhere in the UK for rodents. Rats and mice are treated free of charge at domestic properties, indoors and outdoors, for every resident with no means test at all. Wasps are charged separately.

Hoarding Clearance Companies

Held back from the public directory. The domain resolves but no website is being served on it at the time of checking, so there is nothing to verify and no contact details to publish. Will be reviewed again once the site is live.

Legal & Advocacy Services

Free legal advice and court representation in housing, homelessness, welfare rights, debt and social services matters.

Hoarding Clearance Companies

Need reliable Gretna house clearance services? We provide fast, respectful, and affordable clearance for homes, flats, garages, and estates. Our experienced team handles unwanted furniture, appliances, rubbish, and general clutter, leaving your property clean and tidy. Choose Gretna house clearance for convenient, stress-free service tailored to your needs.

Hoarding Disorder Therapists & Counsellors

Private clinical psychology practice providing CBT with exposure and response prevention, and other psychological therapies, for adults.

Training & Education

One-day virtual masterclass on responding to self-neglect and hoarding within adult safeguarding.

Waste Removal & Recycling

Best known for the HIPPOBAG, a bag you fill yourself and then book a collection for, which suits someone working slowly over weeks. Read the difference carefully: with a HIPPOBAG you do the filling, and only the separate man and van service comes with a crew that loads. If lifting is the problem, the bag is the wrong product.

Training & Education

Three-hour online practitioner course, Responding to Hoarding Behaviours in Housing and Community Settings, built on the Hoarding Integrated Intervention Model with downloadable assessment tools.

Hoarding Clearance Companies

Hoarding house clearance across Yorkshire, the north of England and Scotland, with free estimates.

Charities & Non-Profit Organisations, Family & Carer Support, Hoarding Support Groups

A free information site and moderated online forum founded by the television presenter Jasmine Harman, who is a patron of HoardingUK and grew up with a parent who hoarded. Formerly Help for Hoarders, which now redirects here. Useful for reading and for talking to other people anonymously before approaching any service.

Charities & Non-Profit Organisations, Family & Carer Support, Hoarding Support Groups

The UK's specialist hoarding charity, offering a national helpline, information and support for people affected by hoarding and the professionals who work with them.

Biohazard & Specialist Cleaning

Trauma and crime scene cleaning, sharps and needle sweeps, blood and bodily fluid cleanup, infectious disease control, welfare and void property cleaning, and mould audits and remediation. Hoarding support is listed as a service.

Training & Education

CPD-accredited trauma-informed hoarding workshops for health, social care and housing practitioners, including alternatives to clearance and eviction. Also writes hoarding policies for housing providers.

Training & Education

One-day team course on working with people who hoard, for frontline homelessness and supported housing staff.

Legal & Advocacy Services

National charity working to prevent the abuse of older people, running a helpline and support services on adult safeguarding.

Charities & Non-Profit Organisations, Housing & Tenancy Support

Gives tailored information and practical help with renting, buying or adapting a home.

Training & Education

One-day in-house course, Hoarding advanced: working with hoarders, for housing and support teams.

Biohazard & Specialist Cleaning

Trauma, crime scene, undiscovered death, decontamination and drug lab work, with a 60 minute response claim and a 24 hour helpline. One of the few national operators with a genuine Scottish office.

Biohazard & Specialist Cleaning

The only independently verifiable technician credential in this trade. The IICRC publishes ANSI/IICRC S540, the Standard for Trauma and Crime Scene Cleanup, and certifies individuals as Trauma and Crime Scene Technicians against it. Ask a firm which named technician on your job holds TCST and whether they work to S540, then check the name on the IICRC's own global locator. It is a US standard with no legal force here, so treat it as a quality signal rather than a licence.

Hoarding Clearance Companies

A family run Borders clearance team covering Jedburgh and the surrounding villages, from a single room to a full property. Bereavement and probate or estate clearance are named services alongside house, garage, loft and end of tenancy work. The site states responsible disposal through authorised routes, free same week quotes and no pressure on timescale, which matters where someone needs time to go through things.

Pest Control & Environmental Services

One of only two operators genuinely covering all four nations, offering reactive same-day domestic and commercial pest control with long opening hours and a free no-obligation survey and telephone advice.

Professional Organisers & Decluttering Specialists

Juliet Landau-Pope is the first and only coach in the United Kingdom to hold the CPO-CD credential in chronic disorganisation. She offers virtual organising and declutter coaching with expert support for executive functioning, ADHD and chronic disorganisation, plus productivity and study skills coaching.

Waste Removal & Recycling

The best Scottish option found, and notable for a reason worth rewarding: it publishes a page teaching customers how to check a firm's SEPA registration, which is exactly the check that protects a householder from a fly-tipping penalty. Prices are calculated on how much room your rubbish takes in the truck, so you pay only for what you actually put out.

Professional Organisers & Decluttering Specialists

Home organising, decluttering, storage solutions, pre move decluttering and packing and unpacking.

Hoarding Storage Services

Keepsafe runs five storage centres across Tayside and Fife offering personal, business and student storage with drive-in units, 24 hour access on selected rooms, a free move-in van and a space calculator.

Legal & Advocacy Services

A law centre providing advice and representation in Scottish courts and tribunals in housing, mental health, benefits, employment and criminal injuries matters.

Hoarding Storage Services

Lens Self Storage is run by Len Lothian, a long established Edinburgh firm. It offers personal, business and student storage from 25 to 160 square feet, lockers, warehousing and drive-up containers, plus removals, a van and driver service and portering on notice, so the household need not do the lifting.

Professional Organisers & Decluttering Specialists

Zoë Berry leads a team practice offering decluttering, move management and home staging, with the widest geographic reach of any organiser in Scotland including the Borders and Fife, where nobody is based locally.

Professional Organisers & Decluttering Specialists

Kirstie Campbell and Sophie Hamilton offer decluttering, home organisation, move support, reset packages and housekeeping, with ADHD and neurodiversity friendly support and specialist bereavement support. Sophie Hamilton lists hoarding behaviour as a specialism on her APDO profile, making this one of the few hoarding trained practices in Scotland.

Waste Removal & Recycling

A marketplace rather than a waste operator: you post the job and independent licensed collectors bid for it, which typically undercuts fixed-price national brands. Two things make it genuinely useful here. It verifies every collector's waste carrier licence, identity and insurance, and it guarantees to cover costs and fines up to 1,000 pounds if your waste is illegally dumped by a collector booked through the platform. It also reports that one in three items listed as possibly reusable is reused rather than destroyed, which matters if knowing something will be used again is what makes letting go possible.

Biohazard & Specialist Cleaning

Trauma and crime scene cleanup, biohazard remediation, infection and outbreak control, mould cleaning, fire and soot damage, needle sweeps and sharps, drug den cleanups and void property work. The team states it treats every task with respect and dignity.

Hoarding Storage Services

MacQueen is a family firm trading since 1983, offering containerised steel storage either on its own site or delivered to your location, plus container sales and secure long stay parking. The nearest thing to a west Highlands operator.

Biohazard & Specialist Cleaning

Trauma, biohazard and extreme cleaning covering blood and body fluids, decomposition, sewage, bird guano, needle sweeps, void and squat cleans and odour management. Also trades as Grime Scene Queens and Clean Scene Trauma.

Training & Education

One-day Hoarding and Self-Neglect course, also available as a short briefing or a multi-session programme.

Legal & Advocacy Services

Statutory body giving information and advice on mental health and incapacity law, and monitoring the care and treatment of people subject to it.

Animal Hoarding Support

Takes in stray and unwanted dogs and cats and rehomes them.

Animal Hoarding Support

Takes in dogs, cats, small animals, horses, farm animals and wildlife.

Pest Control & Environmental Services

The NPTA is the second UK pest control trade body and is worth checking as well as the BPCA, because many smaller independent firms belong to the NPTA rather than to the BPCA. Its find-a-controller search works by postcode, town, radius and pest type, and it publishes a plain accredited members list you can read directly without filling in a form.

Biohazard & Specialist Cleaning

Scotland handles sharps through community pharmacies rather than councils, which is arguably better for the reader: no council account, no booking, walk in. Containers are supplied by, and returned to, community pharmacies. This page covers NHS Fife; other health boards run equivalent schemes.

Local Authorities & Councils

Investigates public health nuisance including drainage discharging waste water, accumulations of refuse giving harbourage to rodents, and odours.

Charities & Non-Profit Organisations

The leading academic hoarding research group in the country, which also chairs the UK Hoarding Partnership, a network bringing together professionals and people with lived experience. Worth knowing about if you want to take part in research, or if you are a professional looking for the evidence base rather than a service.

Professional Organisers & Decluttering Specialists

Fiona Archibald offers one to one decluttering and organising with a free consultation and published rates.

Professional Organisers & Decluttering Specialists

Nicola Fraser offers room by room decluttering, paperwork, moves and wardrobe work, with organising that is designed to work for ADHD and neurodivergent brains. Prices are published in full and virtual coaching is available wherever you are.

Professional Organisers & Decluttering Specialists

Julia Jamieson offers domestic and business decluttering and organising, with published hourly rates and substantial insurance cover.

Professional Organisers & Decluttering Specialists

Lara works as a coach and professional organiser with people affected by ADHD, and also with people who are chronically disorganised or feeling overwhelmed. Her site states plainly that you do not need her to visit your home, which makes this an option for anyone not ready to let someone in.

Training & Education

Recorded five-hour CPD workshop on cognitive-behavioural assessment and treatment of hoarding disorder, with a year of access.

Hoarding Disorder Therapists & Counsellors

Highly specialist NHS assessment and CBT clinic for anxiety-related problems including hoarding, offered in clinic, by video and in the person's home.

Local Authorities & Councils

Investigates light, noise, odour, dust and smoke nuisance, accumulations, and sewerage, drainage and septic tank problems.

Pest Control & Environmental Services

Scotland's main independent pest control operator, covering domestic, commercial and bird control, with a 24 hour freephone line and branch numbers for each city. Currently the only significant Scottish commercial operator in this category.

Hoarding Storage Services

Pickfords is a removals firm offering containerised furniture storage nationwide. The team collects from the property, stores the contents and returns them when needed, so nothing has to be moved by the household. Quote only, with no published rates.

Training & Education

On-demand Harm in the Home course which includes a session on self-neglect and hoarding. This is a segment within a broader course rather than hoarding-specific training.

Housing & Tenancy Support

Homelessness and human rights charity providing housing and destitution advice, casework and emergency relief.

Bereavement & Estate Legal Support

Probate Property values and sells inherited property going through probate. The team works on estate valuations for court and tax purposes and supports executors through the sale. Relevant where a hoarded home has to be valued and cleared before an estate can be settled.

Bereavement & Estate Legal Support

Probate Tips and Advice is a free probate information service. It publishes plain English guidance on executor duties, inheritance tax, probate applications and estate administration, and its specialists answer questions without obligation. A good first stop for an executor facing a hoarded estate who does not yet know what the process involves.

Waste Removal & Recycling

A small family run central Scotland operator whose staff handle the loading and transport. Included because Scotland has very few licensed on-demand operators publishing a registration number.

Biohazard & Specialist Cleaning

A national restoration network offering trauma and crime scene decontamination, biohazard work, needle and sharps removal, animal foul area cleaning and sterilisation, ozone sterilisation and laundering of contaminated soft furnishings. Its business is built around insurance claims, which makes it the obvious first call where there has been a death, fire, flood or crime that a policy would respond to.

Waste Removal & Recycling

Scotland's recycling locator, run by Zero Waste Scotland. Find what you can recycle at home and where to recycle or pass on unwanted items nearby.

Waste Removal & Recycling

A postcode locator for donating or recycling anything with a plug, battery or cable, run by the not-for-profit Material Focus. Some areas offer collection from the door. Useful because electricals are the one stream most charities refuse and most councils charge for.

Social Care & Support Workers

Single point of access for referrals to adult social work and social care services in Renfrewshire.

Pest Control & Environmental Services

The largest pest control operator in the country, with branches in all four nations, covering rodent, insect and bird control plus damp, rot and woodworm. Worth knowing before you ring: Rentokil publishes nothing about working in hoarded or heavily cluttered homes, and its only clutter advice is an instruction to the customer to tidy up first.

Biohazard & Specialist Cleaning

The specialist hygiene division of the largest hygiene company in the country, covering trauma, suicide, unattended death, crime scene, sharps removal, sewage and infection control, plus void property decontamination. Its own void cleaning page names hoarders among the previous occupants of properties it has cleaned, and its client list is landlords, private tenancies, housing associations, local authorities and social housing, which matters because those are the bodies most likely to pay.

Waste Removal & Recycling

The Scottish route to bulky waste collection, listing all 32 councils. It covers rubbish like furniture, electrical items and other things too big for your bin. mygov.scot states plainly that most councils charge and that costs differ for each council.

Waste Removal & Recycling

The only route in this category that genuinely covers all four nations. It is a finder rather than a collector: enter your location and it lists local reuse charities, most of which collect furniture free. It also publishes the clearest plain English explanation anywhere of the fire label rule, which is the single most common reason a charity van refuses an item on the doorstep.

Housing & Tenancy Support

Charity providing housing support, emergency accommodation, mentoring and counselling to help people stay in their homes.

Housing & Tenancy Support

Youth homelessness charity giving housing advice, tenancy support and accommodation to young people.

Pest Control & Environmental Services

Scotland's environmental health professional body, setting training and standards. Like the CIEH it does not handle public complaints and will direct you to your local authority environmental health department, but it is the right reference point for what Scottish environmental health is required to do.

Biohazard & Specialist Cleaning

Trauma and biohazard cleaning, needle sweeps, drug dens, squat clean-ups and high risk void properties. Writes about hoarded homes more humanely than almost anyone in the sector: it says it is impossible not to be moved by the conditions people have lived in and the personal challenges they must have, and that approaching the work with sensitivity and compassion is a good start.

Training & Education

Full-day Level 3 course on self-neglect and hoarding behaviours in adults, delivered to a whole team.

Hoarding Storage Services

Safestore is one of the largest storage operators in the country, with rooms from 10 to 500 square feet. It is the only national operator with a dedicated bereavement page under its life event storage section, alongside a decluttering page and a written guide to sorting a person's belongings after a death that covers executors, probate and house clearance. Drive-in access; the store team can suggest local removal firms.

Charities & Non-Profit Organisations, Family & Carer Support, Healthcare & Mental Health Services

Scotland's national mental health charity, whose information service answers mental health enquiries by email alongside a general enquiries telephone line.

Local Authorities & Councils

Deals with environmental health matters across the Borders, including nuisance, pests and premises conditions.

Family & Carer Support

An automatic annual top-up for carers already receiving Carer Support Payment, worth 609 pounds a year. There is nothing to apply for, which is rare and worth knowing about. It replaced the Carer's Allowance Supplement in March 2026.

Fire Safety & Home Safety Services

The Scottish Fire and Rescue Service offers a free Home Fire Safety Visit anywhere in Scotland. Advice is given on fire risk in the home and smoke alarms are fitted free of charge where the home requires them. The service's carers' guide names poor housekeeping or an accumulation of possessions that restricts escape routes as a fire risk factor and advises keeping escape routes clear.

Hoarding Clearance Companies

A clearance service covering Scotland, with probate clearance named alongside its general house and office clearance work. Quotes are free and given before work starts.

Animal Hoarding Support

Scotland's animal welfare charity, running an animal helpline for reports of cruelty and neglect, and rescue and rehoming centres.

Housing & Tenancy Support

Provides supported housing at three residences for veterans who are homeless or at risk of homelessness.

Training & Education

Two-hour CPD module, Integrated CBT for Hoarding Disorder, available alone or within a longer certificate programme.

Hoarding Storage Services

Seafield Storage offers 10 and 20 foot self storage units on short or long term hire with CCTV and key based access. One of very few operators serving the Highlands.

Hoarding Storage Services

The Self Storage Association UK is the trade body for the storage industry. Its public site directory lets you search by postcode for member facilities near you, and it publishes plain English guidance on choosing a provider and on insurance. Useful as a starting point if you would rather pick from vetted members than search at random.

Biohazard & Specialist Cleaning, Waste Removal & Recycling

Scotland's free public register of licensed waste carriers. SEPA states plainly that all registered waste carriers and brokers must give you their registration number. The register shows the number, status, expiry date, activity type and business address, so you can confirm that the firm entering your home is legally allowed to remove what it takes out.

Charities & Non-Profit Organisations, Family & Carer Support

Scotland's national short breaks body, and the reason Scotland treats carers better than anywhere else in the UK. It runs Better Breaks, Creative Breaks, Respitality and the Time to Live micro-grant scheme, which pays carers directly, and maintains a searchable directory of break providers.

Charities & Non-Profit Organisations, Housing & Tenancy Support

Housing charity offering advice where hoarding is putting a tenancy, rental agreement or safety at risk.

Housing & Tenancy Support

Runs 24-hour homelessness helplines in Glasgow and Edinburgh alongside outreach, accommodation and support to keep or find a home.

Local Authorities & Councils

Provides advice and treatment for mice, rats, wasps, squirrels, biting insects and other insects of public health significance.

Social Care & Support Workers

Single number for social work enquiries during office hours and social work emergencies out of hours.

Local Authorities & Councils

Has a statutory duty to identify, monitor, reduce and prevent pollution, covering waste accumulations, drainage issues, smoke, dust and contaminated land.

Hoarding Storage Services

Stirling Self Storage offers domestic and business units, vehicle storage with ramps, bespoke racking and packing materials, plus a man and van service and a removal and redelivery option. It publishes dedicated sections on decluttering a home for sale and on downsizing.

Hoarding Clearance Companies

Hoarding cleanup, cleaning, clearance and biohazard sanitisation across Stranraer and Dumfries and Galloway.

Waste Removal & Recycling

Free furniture collection from the home, covering sofas, tables and small electrical items. Postcode gated to areas near a Sue Ryder store.

Charities & Non-Profit Organisations

A long running podcast made anonymously by someone living with hoarding disorder, interviewing researchers, clinicians and other people who hoard. It is one of very few places where the experience is described from the inside rather than about people from the outside, and it costs nothing to listen at 3am when nothing else is open.

Legal & Advocacy Services

Independent advocacy supporting Glasgow residents affected by decisions about their health and social care, including incapacity and adult protection matters.

Waste Removal & Recycling

The longest established free giving-away network, working the same way as Freegle: you list an item and whoever wants it comes to collect. Everything must be free. The same warning applies about unvetted strangers coming to the door, and the network's own advice is to share personal details privately with one person at a time.

Professional Organisers & Decluttering Specialists

Decluttering, home organising, downsizing and unpacking after a move, including help with home organising after a bereavement and support with downsizing in later years. A fixed price advice visit is published.

Local Authorities & Councils

Handles concerns about noise, housing conditions, food safety, pests and pollution affecting health and wellbeing.

Fire Safety & Home Safety Services

RoSPA produces advice and information on all aspects of accident prevention in and around the home, covering falls, kitchen safety, gas, carbon monoxide, product safety, garden safety and safety for older people. It is a registered charity, number 207823.

Waste Removal & Recycling

Free collection is described at specialist furniture shops in Luton and Glasgow and at more than 20 donation centres, but the Salvation Army publishes no national home collection promise, so ring your nearest shop to ask what is possible locally.

Training & Education

Three-hour Hoarding Training course covering classification, triggers, risk factors, multi-agency working and the Care Act.

Professional Organisers & Decluttering Specialists

Vi Barling runs Hoard Halt, a structured hoarding programme addressing the psychological and emotional toll of hoarding. Two of the three options are delivered entirely online, which makes this one of the few genuine remote hoarding services in the country. A free monthly in person support group, Clear Skies, also runs.

Legal & Advocacy Services

Delivers statutory advocacy including Care Act advocacy, Independent Mental Capacity Advocacy, Independent Mental Health Advocacy and NHS complaints advocacy.

Local Authorities & Councils

Works to protect the health, welfare, environment and safety of people in West Lothian, and takes pest control requests by phone.

Social Care & Support Workers

Integrated social work, occupational therapy and district nursing access point for adult support requests.

Training & Education

Four-hour live online course on self-neglect and hoarding using group work and practical scenarios.

Animal Hoarding Support

Sanctuary providing permanent homes for rescued horses, donkeys, cats, dogs, farm animals and birds, including elderly and vulnerable animals.

Bereavement & Estate Legal Support

Wills and Probate is a national wills and probate service covering will writing, trusts, powers of attorney, inheritance tax, probate and letters of administration, planning for care and estate administration. It offers fixed or capped fee quotes and publishes a plain English glossary of wills and probate terms.

Animal Hoarding Support

Rescue and rehabilitation centre caring for around 65 horses and rehoming them through World Horse Welfare.

Family & Carer Support

Money paid directly to the young carer with no strings attached, which is unusual and worth applying for. It can be claimed once a year until the young person turns 20.

Family & Carer Support

Scotland's equivalent for under-18s, setting out the young carer's needs and what support the council will provide. It converts to an Adult Carer Support Plan at 19.